At DNK Cleaning, we guarantee that you will be completely satisfied with our work. If, for any reason, you find something below your expectations, please contact DNK within the 24 hours of your service. We will return to your home to remedy the problem.
Please do not hesitate to tell us how we can improve at any time. We custom-tailor every house cleaning we do to match our customers’ needs and wants. Whether you need weekly, bi-weekly, monthly or move-in or move-out, or spring or fall cleaning, when we come to your home you can expect expert level of service. We take into account all personal preferences, and we’ll work with you to make sure your house is cleaned just the way you like it.
Dusting: - baseboards, window sills, blinds, picture frames, lamps above the mirrors.
Cleaning: - sinks faucets, behind sinks top to bottom, wall next to the toilet, counters (everything is picked up, dusted and put back nicely), mirrors, showers, bath tubs, toilets, floors.
Folding towels. Empting wastebaskets.
Cleaning: - sinks and faucets, cook top, front of all appliances (oven, fridge, dishwasher), cabinets, table and chairs, microwave inside and outside, counters (everything is picked up, cleaned and put back nicely), backsplash, floors (vacuum/sweep and mop)
Dusting: - fans, top of the fridge, range hood
Dusting: - baseboards, window sills, blinds, fans, all furniture, knickknack, lamps, picture, frames, TV etc.
Clean all doors and door frames (spots, dust).
Cleaning all mirrors, spots from pets or children on the windows.
Vacuuming all carpets (in a closets also), cleaning all floors.
Vacuum/wipe stairs. Dust railings. Vacuum upholstered furniture.
Change the linen (for additional cost)
Clean washer, dryer and floors.
Clean sink. Dust baseboards, windowsills and blinds.
Deep cleaning generally perform during the first initial cleaning or one-time cleaning. It is usually include some additional things to the regular cleaning. There are some of them:
Sometimes we have to move from place to place. And we always want to be sure that our new place is nice and professionally cleaned before we coming there with all our belongings. We have that type of service for you as well. What is included?
We would be happy to provide a spring-cleaning for your home at any time of the year. There is what you can expect to have done:
Our main goal is to make every customer happy and therefore we have some additional services available upon request:
We are a privately owned and operating, residential cleaning company based in Bucks County Philadelphia. We specialize in regular housecleaning service as well as move-in and move-out cleanings.
Our mission is to provide trustworthy, top quality service. We treat our customers’ home with complete care and respect. As we all know each home is unique, that's why in our company we customize our service to completely satisfy customer's needs.
Our vision is aimed at building customers for life through listening to our clients and identifying their needs while always looking for opportunities to exceed expectations; to retain our clients so they may be relaxed and spend more time with their families and loved ones.
Every house is unique, and every house-cleaning fee is individually based. Our prices are based on the size of your house and how often you’d like to get it cleaned. We have a standardized formula for calculating each individual cleaning estimate.
The first (initial) house cleaning visit usually costs more than regular visits. Generally, it takes additional time to do the first cleaning, especially if the house hasn’t been professionally cleaned before. Regular house cleaning visits are charged as a flat fee. You will receive an estimate for both the initial cleaning and the regular house cleaning visits up front.
Most customers are either at work or busy with other plans when we clean, so it's quite common for them to provide us with their garage code or spare key. But if you don't feel comfortable leaving us a key or door code, please make sure someone is home during the scheduled cleaning time.
DNK ordinarily guarantees a specific day and time for your house cleaning. If you choose to have a schedule that requires an additional confirmation – we will call you a week before your due day to confirm.
If something comes up that causes a conflict with your cleaning schedule, just call our office. We appreciate a 48 hour notice, but understand that some situations are just unavoidable. When shorter notice is given, however, we may charge a cancelation fee. We do not overbook our schedule. So, if you need to reschedule a cleaning without proper notice, we will not have enough opportunity to fill the schedule with another client. This decreases the maids’ pay. Without consistent wages, we cannot retain the best maids to clean for you. Thus, respecting our procedure for reschedules helps ensure you will get the best house cleaning service possible.
Please advise us if you have pets and provide any information regarding your pets that would be helpful for us to know. Though not a requirement, we prefer pets to be restricted from the areas we clean, so our maids can clean your home better and more efficiently.
You may pay by cash, check or credit card. Payment is due at time of service. If you do not intend to be at home at the time of your maid service visit you may choose to either leave cash or a check on the kitchen counter the morning of your house cleaning. A fee will be assessed for all returned checks.
Who is providing cleaning supplies and tools will be discussed before the cleaning or during the estimate.
Please don’t spend any time cleaning before we arrive! Cleaning homes is what we do, after all. Although removing some clutter would help us to clean more effectively in all the areas of your home. Don’t forget to put out clean sheets if we will be changing your linens. And please find a good spot for your pets so they are comfortable while we clean.
We treat you and your home with complete respect. If something does unexpectedly break, we do our best to either repair or replace that item or reimburse you the cost of the damaged item. DNK is fully insured, so claims are filed when appropriate.
Our maid services offer consistent, quality home cleaning. Like in any relationship, however, miscommunications occur and we may make a mistake. That's why we offer a house cleaning service guarantee, which means if you notify DNK within 24 hours, our house cleaning staff will correct their mistake at no charge.
"WOW... that's all I can say! Dasha came out on a weeknight for an estimate and was so sweet and professional! The price was unbeatable, to say the least. We both work full time and have 3 cats and a toddler- and really needed the help. My house looks AMAZING. Dasha and her team really go the extra mile and are care to the small details - something as simple as organizing books for example. In talking with coworkers who used "chain" cleaning services, the service they received didn't even come close to DNK's Cleaning- and was about 50% more expensive!"
" Absolutely outstanding service! On time, as promised, and they perform great work. The house was thoroughly cleaned and they were clearly careful with fragile and personal items."
" I'm ashamed to admit that my home was cleaner on a regular basis than when I took care of the housework myself. Every other Wednesday they arrived on time and within two hours, our 1400 square foot apartment (with two bathrooms), was magazine photoshoot perfect. I highly recommend their service.”"
"Great service!!!!!! I was contacted by Dasha who set an appraisal appointment and arrived promptly. We walked the house together and discussed our needs while Dasha took notes. Dasha was able to fit us in on Monday following our Thursday appointment. When we arrived home on Monday we found a great result. We are very satisfied and will be using DNK again."
"Responded to my call immediately. Was punctual, polite, professional and thorough. Would definitely use them again."
"I've had them cleaning our house for a few months, and we're really happy. They do a solid job, and are very responsive to any special requests. Very satisfied with the choice we made. When we called to schedule a appointment for the first cleaning, they were responsive to us, came on time and turned around a quote quickly."
"DNK Cleaning came to my house and prepared an estimate for bi-weekly and monthly cleaning. I compared to other highly rated services and they offered the best price. I set up an appointment on a Friday and they were able to schedule me for the following Wednesday. They were very prompt, professional and did a great job! I will continue to use them to clean my house and highly recommend their service. Thanks Dasha, Victory and Anna."
"They were very responsive. The cleaner worked steadily and thoroughly until the job was done."
"Dasha was very responsive from the first time I contacted her through questions on Angie's List. I posted my questions over the weekend and received a response within a few hours of my post. She was professional and quickly answered every phone call. The empty rental house was extremely disgusting but she and her staff just dove right into a very difficult project. The house was 100% better when they finished. She also helped me by pointing out various things that needed to be repaired. I would use her service again."
"They completed everything they said they would and did so in a very thorough manner. Extremely pleased w/the cleaning and would highly recommend them to others!"
"We found DNK through Angie's list. Dasha came to the house when she said she would to provide an estimate. We have used them once a month since. They call to confirm the week before. We have found them to be very reliable; they do a very good job and the price is very reasonable. We would recommend DNK without reservation."
"They have been very professional, careful, and friendly. They try to have the same team come so that is peace of mind that the nuances related to your house are known. When there are changes of team they let you know. And only a couple times specific things were forgotten, but this was remedied quickly by a call to the owner. She is very responsive and approachable. I am very satisfied with this company and their cleaning is thorough."
"I have been using DNK for 5 years as a house cleaning service. They are very responsive to requests and do a very good job."
You’ve made it to our reviews page! We would like to thank you for taking the time out to give us some feedback about your housecleaning service. Reviews are great for DNK customers because it gives them a chance to brag about the best cleaning service around! Below you will find links to different review sites. Just click on the link and it will take you where you need to go to talk about us!